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Thursday, December 10, 2009

Hyundai car-look before you leap

Do you want to buy a Hyundai car?

Dear friend,

Do you want to buy a Hyundai car? If yes, patiently spend one minute to read what I wrote here under;

With much belief I purchased a Santro LP car from M/s Hyundai dealer at Alappuzha, Kerala, M/s MGF Motors. And this belief I build up not through the channel ads of actor Sharukh Khan. I collected information from my friend who owned a Santro car and later he admitted that he was mistaken.

The date of purchase is 13-2-2002 with registration number KL 04K 3955. The car has run only about 36000km. Nevertheless, by this time I had to pay a good amount as service charge and cost of repair. The first noticeable payment was just after 4 years and that was for replacing the corroded silencer. The next one is the leakage of A/C and for which I have to pay Rs 7000 plus. Yet another major fault now noticed is the rusting of the base or support of the engine for which I have to pay Rs 9000 plus.

My question is: Why did M/s Hyundai make cars of such a low quality with substandard materials?
My colleagues who purchased cars on my recommendation by paying Rs 4 lakh or above have the same complaints. M/s Hyundai have no say in this regard. When I contacted them they send me a dozen mobile numbers and none attended my complaint till this time. A few of the phone numbers are below. The Santro owners along with prospective buyers can contact over these numbers and get your queries answered. And I am not sure that they would reply you properly.

HMIL North Regional Office Service Support Ms. Neetu 0172-6605000
Sales Support Ms. Harpreet 0172-6605029
HMIL South Regional Office Service Support Ms. Latha 044-42204623
Sales Support Mr. Sivakumar 044-42204674
HMIL Central Regional Office Service Support Ms. Jayshree 011-66241100
Sales Support Ms.Aparna 011-66241100
HMIL West Regional Office Service Support Mr. Swapna 022-40969028
Sales SupportMs. Juanita 022-40969035
HMIL East Regional Office Service Support Mr. Chaitanya 033-40060047
Sales Support Ms. Subhadra 033-40060047
They have a Toll Free Number too : 1800-11-4645 (From MTNL/BSNL) or 9873564645 from others.
So before you purchase a Hyndai car remember the famous saying "Look before you leap". The spare parts of Hyundai cars cost more and service charges are exorbitant.
So my recommendation is: give up the idea of purchasing Hyndai car. Switch over to Maruthi or others. They have good service conditions, reasonably durable materials,and moderate prices.
K A Solaman

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